FAQ


How To Play

Are instructions included?
What makes Squaregles different from other magnetic building toys?
What...err...WHO are Oggs?
Are all sets and products compatible?
Can you make a gift recommendation?
How do you clean Squaregles? Are they waterproof?
These are the best magnetic building toys! Are there more sets coming out?
What ages are Squaregles appropriate for?
Are Squaregles building toys best played with alone or as a team?
How long will my Squaregles last?
Where do Oggs live?

Ordering and Shipping

Where can I buy Squaregles?
What payment methods does Squaregles accept?
How can I view my order history?
Argh! My password slipped my mind. How do I reset it?
When will my order be delivered?
What do you charge for shipping?
Help! An item I ordered was not included in my package!
Uh-oh, something arrived broken. What now?
Do you accept returns or exchanges?
How do I unsubscribe from Squaregles emails?

Squaregles + Education

Is Squaregles a STEM or STEAM toy?
What is educational about Squaregles?
Which Squaregles do you recommend for the classroom?

Safety

What type of magnets are used?
Where are Squaregles made?
How do you know Squaregles are safe?

About Squaregles

Where are you located?
Where does the name Squregles come from?
What is Squaregles’ mission?
How can I get in touch?
Okay, if you’ve made it this far, you’re pretty dedicated. We’ll give you a little secret…

How To Play

Are instructions included?

Yep! Each Building Set comes with guidebooks with a couple of building ideas to get you started. As a bonus, we have included storytelling prompts from our friend and speech-language pathologist (and toy expert!) Erika Cardamone.

If you have more questions, we’re happy to answer them! Reach out using the Contact Us page. 

What makes Squaregles different from other magnetic building toys?

We're truly the most versatile magnetic building toy out there. Squaregles are fun to build with AND fun to play with. Unlike other building toys that just have build and knock-down play, Squaregles are specifically designed so you can play on top of your build, whether it's a mega track or a mysterious castle. We have something for every child from action-packed tracks to customizable paperboard panels that your child can draw up anything they imagine, and so much more!

We're the only toy with magnetically connectable frames and a series of panels that pop in and out of those frames to create endless building opportunities.

Squaregles are also designed to make it easier for your child to use other toys while playing with Squaregles. It’s a Squaregles party and everyone is invited!

Lastly, obsessed only begins to describe how we feel about testing and product quality. Squaregles promises to always go to Oggs Universe and beyond to ensure every product is safe, durable, and totally fun!

What...err...WHO are Oggs?

Oggs characters are unique in both how they work and who they are. Their heads are balls and they’ve got magical powers, each one is unique! Oggs embody the spirit of play and represent the diversity of play styles. You'll have to discover the rest for yourself...

Are all sets and products compatible?

You bet! One of the things that make Squaregles the best magnetic building toy is that you can incorporate ALL of our pieces, including frames, themed panels, Oggs and their totems into your Squaregles universe!

Can you make a gift recommendation?

If you’re looking to give the most versatile magnetic building toy then… All Squaregles sets make great gifts! 

The whole shebang. In one gift. 

Our building sets come with all the frames, poppable pieces, Oggs, and totems needed to soar straight into the Squaregles Universe. 

If you want something with action, racing, and crashing, we recommend the Erggs' Crash Arena, the Mega Set, or Go's Spiral Drop.

If you're looking for lots of pretend play, we recommend Yeti Yikes! Ski Mountain or Oggsmore Keep: A Castle Saga.

Gifts Under $40

Our Character Packs are great gifts for children who already have a building set or are new to the Squaregles universe. The Oggs Character Pack comes with a sweet rolling turtle disc and cute bunny slippers. While the Erggs Character Pack comes with our more mischievous characters and their cars.

Snag the More Squares & Edge Frames set for the perfect addition to build even more spectacular structures and stories.

How do you clean Squaregles? Are they waterproof?

No, Squaregles are not waterproof. When it’s time to clean your Squaregles, please do not submerge them in water or place them in the dishwasher. Instead, use a disinfectant wipe or damp cloth to wipe them down.

Are there more sets coming out?

For sure! We’re constantly developing new building sets, character packs, and more. Create your account here to be the first to know about all releases and any sales we run.

What ages are Squaregles appropriate for?

Squaregles are recommended for ages 4 and up. If you were to ask for an exact range, we might say children between 5 and 10 years old will likely experience the highest engagement.

Warning: Squaregles sets contain small parts and small balls, which are choking hazards. Squaregles are not for children under 3 years old.

Are Squaregles building toys best played with alone or as a team?

Both! Your child’s play with Squaregles can vary day-to-day and evolve with them as they grow physically and develop emotionally. Children can compete with build challenges and play together for teamwork skill-building. Additionally, by empowering children to build their own structures, connected systems (like Rube Goldberg structures), and stories, children creatively explore the type of play that most interests them while developing problem-solving skills and achieving a sense of accomplishment. That’s truly powerful.

How long will my Squaregles last?

Under normal play conditions, Squaregles can be played with over and over again for extended periods of play! We also seen that children pull out their Squaregles for years and years, even 12 year olds love their Squaregles.

Ordering and Shipping

Where can I buy Squaregles?

Squaregles are available on our site and on our official Amazon Storefront.

What payment methods does Squaregles accept?

Squaregles.com currently accepts all major credit cards as well as Shop Pay, Apple Pay, Amazon Pay, Meta Pay, Venmo, and Google Pay.

How can I view my order history?

To view your order history from a desktop computer, click the My Account icon link in the upper right corner of your screen. If you’re on a mobile device, you’ll find the Login/Create Account link toward the bottom of the navigation pop-out on the left side of your screen.

Once you’ve clicked My Account and signed in, you should see your previous orders and the shipping addresses you’ve saved. You can click each order number to see its details.

Argh! My password slipped my mind. How do I reset it?

To reset your password, simply click the Forgot Your Password? link under the Sign In button. Then keep an eye on your Inbox. We’ll send you an email to reset it right away.

When will my order be delivered?

Your orders are shipped from just outside of Chicago, so shipping time will depend on how near or far you are from the windy city. We ship via FedEx or UPS which typically have shipping timeframes of 3-5 days.

What do you charge for shipping?

For standard 3-5 day shipping on orders under $35, shipping is automatically calculated based on location and box size. Shipping is free for all orders over $35 within the contiguous U.S.

Help! An item I ordered was not included in my package!

Oops! We apologize that your Squaregles delivery was missing an item. Please fill out our contact form here with your order number and let us know which item is missing. We’ll straighten this out right away.

Uh-oh, something arrived broken. What now?

Having something not work is the worst. Let us help make it right. For support with the replacement of a broken/defective product purchased from squaregles.com please reach out via our Contact Us page here.

Do you accept returns or exchanges?

Yes, we’re happy to help you process a return for your squaregles.com purchase with the original receipt!

To return your Squaregles:

Please submit a request through our Returns Portal. Simply follow these steps:

  1. Enter your email address in the Returns Portal. Select your Order #, then select "Request Return."
  2. Choose the items to return, then select the reason for return from the dropdown menu.
  3. Select "Request Return." Once your request is approved, we'll ask you to mail your items back using the free shipping label provided.

Return Policy:
All returns must be made within 30 days of receipt.

We currently are not accepting exchanges at this time. You can place a new order for an item, and separately mail the return.

Your items must be in the condition received and in the original box and/or packaging.

Opened Squaregles sets purchased from www.squaregles.com must include the original packing slip or receipt and can be returned for a refund.

We are unable to issue refunds to gift recipients.

Once you have provided the information needed for the return, we will issue a free return label for you to print and send in your items.

Refunds will be credited to your account within 10 business days from the date the return is received.

Please Note: You must contact us and receive approval before shipping us your items. If items are shipped to us without notice and approval, we cannot process your refund. 

How do I unsubscribe from Squaregles emails?

We’re sorry to see you go! To unsubscribe, click the "Unsubscribe" link found at the bottom of our Squaregles marketing emails. Please let us know what wasn't your favorite thing about the email experience so we can keep improving! Your feedback is the best way for us to learn.

Squaregles + Education

What is educational about Squaregles?

Squaregles is designed for diverse play, catering to the developmental stage and interests unique to each child. Is your child more of an artist than a mathematician? Watch as the “math side” of their brain inevitably strengthens while they use Squaregles as an artistic medium. And vice versa… quadrupled! 

Squaregles implicitly requires the application of science, math, design, and technological thinking for building. The paperboard panels incorporate arts and crafts, and storytelling is elevated with Oggs and their gadgets. Beyond that, Squaregles is intended to serve as both the focus of play and the backbone of larger play that includes other toys. Squaregles is truly a way to Build Outside the Box using one’s wits, creativity, and sheer love of play.

Which Squaregles do you recommend for the classroom?

If you’re a teacher, Squaregles are a GREAT tool for cause-and-effect and simple machines lessons as well as for team building activities, challenge projects and indoor recess fun. We recommend stocking your classroom with a Mega Set (or two or three) so you have plenty of pieces for awesome structures and for many children to build together. Some things tend to disappear into the depths of desks. We recommend keeping a short stack of More Squares on hand too. 

Safety

What type of magnets are used?

All Squaregles magnets are Rare Earth Neodymium. Why does the magnet matter? These are the kind of magnets that give you the satisfying “click” of sturdiness and stability. Rare Earth Neodymium magnets are super sturdy yet easy enough that a 5-year-old won’t get frustrated when they want to pull apart the pieces and start over again!

Where are Squaregles made?

Squaregles are designed in Illinois (We are an American, family-owned company!) and made in Mexico and China.

How do you know Squaregles are safe?

At Squaregles, each product goes through a quadruple-gated development process before it is deemed ready to play. At each stage of development, products are evaluated based on a specific list of qualifications, putting safety concerns under a microscope multiple times. We’re big overachievers and that extends to our testing methodologies. Prove it? Sure! All Squaregles products conform to the safety regulations of ASTM F963 and exceed U.S. safety regulations.

You have our word as both a company and as fellow parents that we’ll always work to get it right for your children and for our own. To learn more, check out our Safety Policy Page.

About Squaregles

Where are you located?

We're based in the Chicago area.

Where does the name Squaregles come from?

Great question! We brainstormed precisely one gazillion names (and there were some doozies). Finally, we combined ‘Squares’ with ‘Triangles’ and got Squaregles!

What is Squaregles’ mission?

We’re on a mission to empower every child to get lost in play for lifelong growth, be there for parents to conquer parenthood and build connections that strengthen our communities.

How can I get in touch?

We would love to hear from you! Feel free to reach out any time with your questions, suggestions or love letters to Oggs (they promise to write back!) on our Contact Us page.

Okay, if you’ve made it this far, you’re pretty dedicated. We’ll give you a little secret…

Oggs magically connect with totems on their head, back and feet. What an Ogg can do with a totem really depends on the Ogg, and combining totems can create unique abilities (some may be powers, some...not so much). But the wrong totem on the wrong Ogg? Watch out! We’re still learning how the magic came to be and how it works. But maybe you can help us out with that? Build your Squaregles universe with Oggs, test out their unique ability… *ahem* power *ahem*... and share what you discover!